For those of you who are looking for more information about Mati and how they are helping Beaxy keep on the cutting edge of KYC capabilities and compliance, we encourage you to take a look at their general information page and their FAQ pages. We have the utmost confidence in Mati, but as with anything in crypto it is important to do your own research.
If you are having issues completing the KYC process, here are a couple of helpful videos made by the Mati staff to walk you through the process:
Tips to help you verify faster with Mati
How to be verified through your mobile device
Customer security is extremely important at Beaxy, so we would not have chosen a KYC partner who was not equally dedicated to keeping your personal data safe. We know that putting your identity online can be a stressful and daunting, so we want to assure you that Mati does everything possible to make sure that your information is secure. There is more information available in the links above, but the document below will give you a good primer on their security practices and policies.