Users that have not passed KYC will not be able to initiate withdrawals.
Users that have passed KYC can withdraw up to 30 BTC per day total from any combination of their wallets.
If you navigate to the Fees page from the user drop down menu you will see a meter that will display the amount that you have already withdrawn for that day.
The edit button can be used to set a withdrawal limit to anything between your current withdraw limit and 0. Setting the withdrawal limit to 0 can be used as an added security measure. Once changed, you will not be able to change the withdrawal limit again for the next 7 days.
You may increase your withdrawal limit beyond the 30 BTC limit per day by locking BXY and obtaining a higher user level.
The withdrawal limits are structured as follows:
Silver - 60 BTC per day
Gold - 100 BTC per day
Platinum - 200 BTC per day
Diamond - 500 BTC per day
If you require a withdrawal limit above 500 BTC, submit a request via a customer support ticket and a team member will reach out.