WARNING: Make sure the device you are using for two factor authentication automatically sets date & time or 2FA will not work!
How to set device date and time to automatic
We've created both a video and written instructions below depending on your preference, feel free to follow either of them!
To enable two-factor authentication, click on your account name in the upper right hand corner of the page and select "Security" from the drop down menu.
In the main panel you should see a couple of options. The second line tells whether or not you have 2FA enabled, and provides a button to enable or disable it.
In this case, 2FA has not yet been enabled. Clicking on the "Enable" button will create a pop up window like the one below.
The alphanumeric code has been blurred but normally this will be visible. This is your best opportunity to back up this code. Read more about this here before continuing. We recommend storing this code in a safe place. It is the fastest and easiest way to restore access to your account if there is an issue with your 2FA device like it is lost or damaged.
Depending on which software you are using, there will be slight variations in what happens next. You will need to either use your device's camera to scan the QR code or enter the alphanumeric code manually into your app. Some apps will ask you to name your account next. Then you should be given a six digit code accompanied by a timer. When the timer runs out the current code expires and a new one will be generated. Make sure you have enough time left to enter the full code, then type it into the box at the bottom of the pop up window and click Enable. If you have entered the correct code the window will disappear and you will get a message in the upper right hand corner of the page.
2FA security is not only enabled for logging in. For your security, the majority of important interactions will require a 2FA code. These include, but are not limited to, additional security changes, withdrawals, moving funds between wallets, and others.
On the Security page you will see that 2FA is enabled, as well as a Disable button to turn it off.
Clicking on the Disable button will bring up a pop-up window that asks for a 2FA code to verify that you are the legitimate owner of the account and that you wish to deactivate your additional security.
Simply enter the current verification code from your 2FA app and click the Disable button. You should get a confirmation message in the upper right of the page.
There are many different options for 2FA apps, as well as some hardware solutions. While we are not able to cover them all, we provide basic information about two of the most popular, Authy and Google Authenticator. However, we encourage everyone to do their own research and find the solution that is right for them.