Why am I being asked to verify my identity?
Beaxy’s platform differentiates itself by offering unmatched security, service, and superior tech. In order to take advantage of the full range of benefits and to keep our community safe, you will need to complete the Know Your Customer/Anti-Money Laundering application first.
To help streamline our KYC process and make it more secure, we have partnered with an online identity verification company called Mati. If you would like to know more about their processes and security, you can find that information here.
We've created both a video and written instructions on how to complete the verification process, feel free to follow along with either of them!
If you haven’t already, you will need to create an account.
After you’ve completed the Registration process, new users will receive a confirmation email. Click the link in the confirmation email to verify your account. This link expires in 48 hours.
Next, log in to your account and find the KYC button listed in the user drop down menu.
This will bring you to the KYC page. From here you can begin the KYC process by clicking the Mati "Verify me" button.
Select your language:
At this point you will have the option to complete the remainder of the verification process via your smartphone. Simply click the link at the bottom of the panel and you will be prompted for an email address. Mati will send a link to this email that you can use to continue the verification process with your phone.
The steps for completing KYC via the desktop site or mobile site are identical after this point. Your application will be analyzed and processed quickly regardless of the method you select.
Mati will use your camera in order to take a photo for KYC. You may need to give your browser permission to open the camera.
Then select which document you want to use to verify your identity. You may use a Driving License, a National ID, or a Passport.
NOTE: Due to state-specific laws, users in the United States of America cannot use a passport for verification. Please complete verification with a valid driver's license or state ID.
Next you will select the country that your document was issued in.
Next upload your document. Driving License and National ID will require both sides to be uploaded. You may also use the "Take pictures with Smartphone" feature. Click the link at the bottom of the panel on this step to receive further instructions via email for how to do proceed using your smartphone.
The next step requires you to use your camera to take a short video for additional security purposes.
Next you will be asked to confirm that you followed the directions properly. It is important to remember that you need to make 2 circles with your head, each rotation lasting about 3 seconds long. Mati's AI will analyze the video immediately after to see if there are any issues with your submission.
Once you complete the face challenge you have finished KYC!
Please be sure to take a clear photo of your ID document. Unclear photos will also result in a delayed review of your application. We suggest taking a picture with PhotoScan by Google Photos or Office Lens by Microsoft as these applications are better suited to produce clear results when capturing documents.
After submitting the required information, you will see the icon next to your name change to “Under Review”. At this point, you have finished the KYC application. You will be notified of the results once it has been processed.